The Executive Assistant is responsible for assisting the CEO in the following areas: Office Administration; Building and Facility Management; Communications to Board of Directors, Volunteers and Staff; Planning and Coordination of In-Kind Donations; Receptionist Duties; Staff Incentives and Recognitions; Liaison with Staff and Partner Agencies (District Attorney’s Office, County Attorney’s Office, CPS, Sheriff’s Office, ICAC). This is a full-time position.
- General administrative and clerical duties to support CEO.
- Assists CEO with preparation of monthly Board of Directors reports.
- Oversight of security for the building: Siemens, employee and partner badges, etc. Respond to security calls, if necessary.
- Manage office supplies, postage and equipment.
- Screen and greet visitors
- Pick up mail daily from Post Office
- Open mail, together with Finance Director.
- Record all checks and cash that come into the agency
- Verify deposits
- Maintain current email distribution list of all agency volunteers
- Assign kitchen and common area duty to staff
- All visitors, staff, volunteers and tenants feel welcomed and that their needs are efficiently and professionally handled.
Building and Facility Management:
- Manage building and equipment maintenance, repair and service when necessary.
- Handle all building issues.
- Coordinate renovations, when needed, and act as key contact with outside contractors and service providers.
- Coordinate scheduling of meetings space with internal and external groups. Assist with room set up, food and beverage.
- Maintain supplies for common areas and order, schedule delivery or shop when necessary for those supplies
Communications and Marketing to Board of Directors, Volunteers and Public:
- Maintain current roster for Board of Directors, CASA Advisory Council, CAC Advisory Council, Friends Council and Volunteer Council
- Prepare binder for new Board members and order name badge.
- Respond to inquiries from the public and provide marketing collateral and agency information
- Create and distribute monthly Volunteer Voice e-newsletter for volunteers, board, staff, councils, donors and friends
- Work with Volunteer Team Leader on annual Volunteer Appreciation Banquet including venue, menu, awards and invitations, in conjunction with staff.
- Coordinate attendance for events such as volunteer continuing education opportunities, annual Volunteer Banquet, dinners, and other special events
- Send birthday letters to volunteers and board members. Assist with stewardship activities with development staff.
- Send congratulations, get well, and sympathy cards as necessary to our volunteers, donors, board, advisory council, and other friends of the agency
- Input and maintain current volunteer information in Raiser’s Edge
- Media Coverage: Cut out copies of articles published about CAFB, scan them into the computer and store on Public Relations drive. Provide media coverage information to CEO for preparation of monthly Board Report.
Staff Liaison, Communication, Incentives and Recognition:
- Train new employees on office procedures, equipment, etc.
- Prepare Weekly Happenings and distribute to staff.
- Remind staff of upcoming meetings and tasks needing to be completed
- Maintain all calendar items in Outlook staff calendar and Meeting Rooms calendar
- Maintain current employee handbook; create employee handbook for any new employee
- Maintain current staff contact information
- Assign facilitators for monthly staff meetings
- Coordinate bi-annual or quarterly staff team-building and recognition events: Christmas Party, Thanksgiving Potluck, staff outings
Planning and Coordination of In-Kind Donations:
- Coordinate community donations for the families we serve such as tickets to events, etc.
- Maintain Treasure Room donations and coordinate with treasure room volunteer when necessary to process the incoming donations
Liaison with Partner Agencies/Building Tenants:
- Screen and greet visitors to partner agencies with offices in the building
- Maintain current partner agency contact information
- Be collaborative and facilitate strong positive relations with all tenants in the building.
- Participate on CAFB teams, as needed
- Assist Development team with special events such as the Blue Ribbon breakfast, CASA Gala for the Children, CASA Christmas Home Tour, National Adoption Day and various third party events.
- Perform other tasks as requested
Qualifications: Bachelor Degree in Business or five years’ experience in professional office management, building management and/or administrative responsibilities. Strong written and verbal communication and organizational skills. Expert with Microsoft Office 2000 suite. Knowledge of donor software or contact management system (CMS) software a plus, specifically Raisers Edge. Strong organizational skills and flexibility. Professional demeanor. Good attention to detail with ability to multi-task and prioritize. Good attendance record.
Submit to a child abuse and criminal background check
Bending, stooping, reaching and other movement required.
Ability to lift 20 lbs
Valid driver’s license
Must comply with all city, state & federal laws
Interested individuals should send a cover letter and resume to Tracey at email@example.com.
N.E.S.T. Team Leader
The N.E.S.T. Team Leader is responsible for administration and implementation of the Nurturing Education and Social Triumphs (N.E.S.T.) Program for children ages 6 – 13 years served by the agency through the CASA Program. N.E.S.T. is designed to bridge the gap between the Infant and Toddler Program and WINGS Program. N.E.S.T. focuses on training volunteers to advocate for the health, education and social needs of these children and encourage and support the children to advocate for themselves. This position reports to the CASA Program Director.
- Plan, implement and evaluate the N.E.S.T. Program
- Maintain records and prepare statistical reports to evaluate volunteers and outcomes for children involved in N.E.S.T.
- Compile data and justify funds requested, monitor budget to ensure costs do not exceed allocated funds
- Provide resources for volunteers and children
Volunteer Recruitment and Training
- Develop and facilitate training program for volunteers to advocate and empower young children to start development of life skills (S.T.A.R.S.: Starting To Achieve Realistic Success)
- Coordinate the recruitment, training, supporting and evaluating of volunteers assigned to children involved in the N.E.S.T. Program
- Design new instruction as needed to meet needs of children and volunteers
- Promote retention and tr4ansfer of knowledge for volunteers
- Develop and implement continuing education for volunteers, partners, staff and community stakeholders
- Assist in training of other CASAS programs regarding the N.E.S.T. Program
- Coordinate the N.E.S.T. Back to School Workshop and Incentive Programs to motivate children to be successful and achieve their performance goals
Collaboration and Outreach
- Coordinate community outreach for N.E.S.T.
- Coordinate assigned activities with key stakeholders in the community
- Serve as liaison between CASA and Education Specialist with the Texas Department of Family and Protective Services
- Collaborate with partners to advocate for services for children ages 6 – 13 years
Strategic and Operational Plan
- Assist in the development of a N.E.S.T. long-range plan and annual operational plans
- Manages and supports up to 25 volunteers and up to 35 cases within N.E.S.T. Project through consultation, problem solving, troubleshooting, feedback, guidance, evaluation, motivation, training, monitoring and preparation for court appearances
Bachelor’s degree in social services or related field with at least 3 years experience working with services for children and adolescents. Strong project management skills and ability to work independently with a wide variety of people of different cultural and ethnic backgrounds. Highly organized and detail-oriented. Use computers and program related softwar5e proficiently, ability to develop and design a program for volunteers and youth, and evaluate the effectiveness of the program.
Submit to a child abuse and criminal background check
Bending, stooping, reaching and other5 movement required
Ability to lift 20 pounds
Valid driver’s license
Must comply with all city, state and federal laws
Perform other duties as assigned
Interested individuals should submit cover letter and resume to Metoyer at firstname.lastname@example.org
Bilingual Intake Specialist/Therapist
Bilingual Intake Specialist/Therapist position in an advocacy center providing trauma based therapeutic services to sexually abused and severely physically abused children and non-offending family members. Is responsible for managing the referral process and completing initial intakes and psycho social assessments of all referred clients.
- LMSW, LCSW, LMFT, or LPC license
- Bilingual in English and Spanish
- Experience in working with abused children
- Experience in providing specialized trauma treatment
- Experience in providing individual, group, family and play therapy
- Experience in providing crisis intervention services
- Strong organizational skills and attention to detail
- Ability to work in multi-disciplinary team setting
- Good speaking and writing skills
- Receive all therapy referrals from CAC staff and partner agencies
- Follow-up with CAC staff and partner agencies regarding therapy referrals
- Make initial contact with families referred for therapy within 2 weeks of receiving referral
- Schedule and conduct psychosocial assessments to determine referrals to appropriate mental health services, including but not limited to individual therapy, group therapy, and community mental health providers
- Document all contact with families
- Assign clients to program therapists as needed
- Maintain and track data required for funding sources and program evaluation
- Attend bi-weekly Case Review Team meetings and provide status updates regarding therapy referrals
- Assist Clinical Supervisor in the ongoing development of the intake process as needed
- Establish and maintain positive relationships with community mental health providers and agencies
- Provides individual, group, family and play therapeutic services to child victims and their non-offending family members
- Provides evidence based treatment such as TF-CBT to clients
- Provides pre and post assessments to clients to measure changes
- Develops treatment plans for clients and updates those plans
- Documents sessions through case notes
- Provides brief crisis intervention when necessary
- Participates in multi-disciplinary team case staffings
- Provides court testimony in civil and criminal cases
- Provides community education regarding child abuse and CAFB
- Maintain network of community mental health providers
- Maintains statistics and data entry as necessary for grant reports
- Participates in the Children’s Advocacy Center’s on call program
- Participates in CAFB awareness and fundraising activities
- Perform other duties as assigned
- May be required to bend and stoop and lift up to 20 lbs. In connection with assigned duties
Interested individuals should submit cover letter and resume to Fiona Remko at email@example.com.