Bilingual Family Services Specialist

The Bilingual Family Services Specialist provides assistance to bilingual and Spanish speaking children and non-offending family members of the Children’s Advocacy Center in various capacities.  Position is responsible for criminal court advocacy, long term case management, crisis intervention, community outreach and education, and other assistance to bilingual and Spanish speaking clients.

Duties:

• Provide information and updates on the status of the court case, and support to children and their non-offending parents or caregivers.
• Conduct home visits with children in preparation for court when appropriate.
• Provide accompaniment to children and their families to the District Attorney’s Office.
• Provide age-appropriate court orientation to children who may testify in court.
• Provide court accompaniment for children and families during hearings and trials.
• Ensure that families are referred to appropriate health and social service agencies to obtain additional services as needed.
• Assist families with applications for Crime Victims’ Compensation, VINE, and information on other resources as indicated appropriate for each family.
• Participates in multi-disciplinary team review meetings concerning CAC
• Provide crisis intervention services for children and adults at the point of the forensic interview.
• Work collaboratively and effectively with Law Enforcement, the District Attorney’s Office, Child Protective Services, and Forensic Interviewers in the investigation of child abuse and/or children who have been exposed to violent crimes.
• Inform families of case progress and serve as a liaison between families and partner agencies including the District Attorney’s Office.
• Ongoing case management and follow up with families.
• Documentation of all case activities.
• Assist in maintaining records of services provided.
• Identifies Spanish speaking resources.
• Assists in developing other appropriate services for the Spanish speaking community.
• Additional duties can be assigned based to Masters level candidate
• Assist Child Advocates of Fort Bend (CAFB) in volunteer recruiting and training efforts.
• Other duties as assigned by the Program Director.

Qualifications: Bachelors in a social service field. Master’s degree preferred.  Must be bilingual in English and Spanish with premium compensation.  Experience in service delivery to children and families.  Knowledge of child abuse dynamics. Professional demeanor. Good attention to detail. Exhibits initiative and flexibility. Public speaking skills a plus.

Other Requirements
Participates in the CAC on call program
Current Texas Driver’s License
Submit to a child abuse and criminal background check
Willingness and ability to travel
Ability to lift 20 lbs

All interested parties should submit application, cover letter and resume to Cheryl Henderson at HRRM@cafb.org.

Clinical Family Advocate

The Clinical Family Advocate is responsible for providing case management and short-term clinical counseling to children and non-offending caregivers who have been impacted by allegations of sexual abuse, serious physical abuse, or have witnessed a violent crime.  Case management and clinical counseling include, but are not limited to, ongoing case coordination, mental health crisis management, and brief-targeted evidence-based interventions.  The Clinical Family Advocate must have the ability to engage with children and families of all ages, ethnicities, genders, and socioeconomic backgrounds to help restore and enhance psychosocial functioning of individuals and families adversely affected by child abuse and trauma.  The Clinical Family Advocate must have knowledge of, and the ability to apply, social work theory, methods, and techniques as well as have a knowledge of post-traumatic stress symptoms, stages of development, and required crisis intervention techniques.  The Clinical Family Advocate is not only responsible for providing supportive counseling but must also be able to work professionally and collaboratively in a multidisciplinary team setting and possess strong oral and written communication skills.

PRINCIPAL RESPONSIBILITIES

Client Sessions for Forensic Interview Clients

• Contact caregivers prior to appointments to answer questions and process concerns.
• Implement early interventions and the psychosocial support model to address the needs of victims of child sexual abuse and their non-offending caregivers.
• Provide crisis intervention to children interviewed at the Children’s Advocacy Center as needed.
• Provide crisis intervention to caregivers at the point of the forensic interview.
• Conduct trauma screenings with child victims and children in crisis to implement necessary therapeutic interventions.
• Provide emergency screens to further assess the mental status of clients who are in emotional distress and are expressing thoughts of self-harm, suicidal and/or homicidal ideations, or are currently experiencing psychotic symptoms.
• Conduct trauma screenings with caregivers and utilize clinical judgment to make appropriate psychotherapy and diagnostic referrals.
• Conduct biopsychosocial assessments of clients to identify the needs and ensure that children and families have appropriate resources to heal from their abuse experience.
• Assess and provide treatment through motivational interviewing, single session therapy, brief targeted interventions, solution focused therapy, crisis intervention, psychoeducation, and resource coordination to appropriately address post-traumatic symptoms.
• Work collaboratively with caregivers and their social systems to process the development of the case.
• Ensure understanding of investigative process and the dynamics of sexual abuse through psychoeducation.

Ongoing Client Support

• Provides ongoing emotional support to restore and enhance psychosocial functioning by conducting follow up phone calls with caregivers and scheduling additional client sessions as needed.
• Participate in multi-disciplinary team review meetings and consultations with partner agencies concerning Children Advocacy Center clients to ensure client’s needs are being addressed.
• Work collaboratively and effectively with Law Enforcement, the District Attorney’s Office, Child Protective Services, and Forensic Interviewers in investigations of child abuse and/or investigations involving children who have been exposed to violent crimes.
• Note all case activity and maintain case tracking documentation.

Outreach

• Participate in community outreach activities such as speaking engagements and fundraising events.

Professional Development

• Participate in training to enhance professional skills and development and maintain licensure.

QUALIFICATIONS

• Master of Social Work or related field and with a minimum of one-year direct experience working with sexually and physically abused children.
• LCSW, LMSW, LPC, LPC-A
• Bilingual preferred.

OTHER REQUIREMENTS

• Submit to a child abuse and criminal background check.
• Complete 30+ hour pre-service training
• Bending, stooping, reaching and other movement required
• Ability to lift 20 pounds.
• Valid driver’s license
• Must comply with all city, state and federal laws
• Willingness to work in a smoke and drug free environment.
• Willingness to work some evening and weekend hours.
• Participate in the Children’s Advocacy Center’s Late Night and On Call programs.
• Perform other duties as assigned.

All interested parties should submit application, cover letter and resume to Cheryl Henderson at HRRM@cafb.org.

Human Resource Coordinator

The Human Resource Coordinator’s focus is on ensuring a positive work environment and employee experience at Child Advocates of Fort Bend. Specifically, the HR Coordinator participates in the various phases of employment including:  the hiring process, employee onboarding, benefits administration, leave and vacation requests and tracking, maintaining employee information, employee relations, risk management and compliance and offboarding. This position is a contract position up to 32 hours per week.

PRINCIPAL RESPONSIBILITIES

Ethical Standards

• Operates at the highest ethical standards of the HR profession.
• Maintains confidentiality and impartiality as it relates to all employee’s information, issues, and/or grievances.

Hiring Process

• Supports hiring manager in the recruitment and hiring of staff.
• Assists hiring manager with writing job descriptions by collaborating with hiring managers to understand skills and competencies required for openings, posts open positions, and sends applications.
• Provides initial screening of candidates (if requested by hiring manager).
• Drafts and sends offer letter, sends Employee Handbook, provides list of I9 documents and benefits summary, ensures reference checks are completed.

Employee Onboarding

• Upon hire, opens personnel file and maintains for the duration of employment and seven years beyond.
• As part of new hire orientation, provides and explains new hire packet to new employee including logistics:  computer, phone and office set up, coordinates with Cyber 5, reviews in person the policies, handbook, timesheets, vacation/leave policies and other policies. Completes emergency contact through HR&P and sets up e-hire. Provides payroll information to accounting. Sets up CAFB Ambassador.
• Maintains employee background checks for new hires & annually for staff members.
• On Day 30, checks in with employees and answers questions.

Benefits Administration

• On Day 60, sends detailed health benefits package.
• On Day 90, assists employee with benefit enrollment through e-hire. Provides benefits enrollment information to Accounting to set up on QuickBooks.
• Annual Open Enrollment:  Works with Benefit Plan Administrators to provide census, and other information requested. Schedules staff meetings with Benefit Plan Administrators and Supplemental Plan Administrator to review coverage options, EAP and overall policies and changes to policies. Once employees sign up, collects information and communicate to HR& P (to process payroll).
• Ongoing:  processes any changes, adds, or drops.
• Maintains files and binders on agency health benefits.

Leave and Vacation Requests and Tracking

• Tracks and maintains records of every employee’s leave and remaining balance and communicates to supervisors and employees.
• Files time-off requests.

Employee Relations

• Processes ADA Request Form for special accommodations.
• Supports Dir of HR & OC and supervisors on adherence to grievance policy for employment-related issues following the best practices of conflict resolution.
• Employs objectivity in dealing with any issue brought forward.
• Serves as a resource to management on employee relations issues.
• Works with Director of HR & OC and management to develop and implement employee recognition programs (e.g., anniversaries, job well done, employee appreciation events and activities).

Risk Management and Compliance

• Supports Director of HR & OC to minimize risk and comply with personnel policies and legal requirement.
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Maintains compliance with federal, state, and local employment laws and regulations, occupational health, and safety; and recommended best practices; reviews policies and practices to maintain compliance.
• Prepares, coordinates with speakers and/or delivers presentations to employees regarding OSHA, active shooter, and other risk management issues.
• Works with appropriate staff on implementation of safety and accommodation measures.
• Posts OSHA and other employment/labor law notices in public space in building.

Offboarding

• Meets with exiting employees to complete close-out documents, reviews and enrolls in benefits continuance/non-continuance, completes return of agency equipment and badge, and deactivates.
• Schedules exit interview with employee and CEO.
• Closes personnel file with documentation of time of employment and filing of exit interview.

HR Resource to Director of HR & OC and Management

• Is a resource regarding HR trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law.
• Assists as needed by identifying best practices in employment issues.
• Works with Training Coordinator/Training Team on HR staff training
• Performs other duties as assigned.

Required Skills/Abilities

• Is first and foremost a people person. Understands the role of human resources to enhance the organization.
• Acts with integrity, professionalism, and confidentiality.
• Logical, measured and objective. Supports the betterment of CAFB and is objective when partnering with employees and management on employee relations issues.
• Optimizer: always looking for ways to make things better for CAFB. Understands and respects the value of teamwork.
• Ability to adjust and adapt to change.
• Excellent verbal and written communication skills.
• Possesses and displays positive interpersonal, negotiation, and critical thinking skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and multi-task. Strong analytical skills.
• Knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HR systems.

Qualifications:

• High School Diploma or GED required.
• Bachelor’s degree in Business, Human Resources or other related discipline is preferred.
• Familiarity with applicant tracking systems (ATS) and resume databases.
• 3+ years’ experience in HR or a related field including experience with HRIS platforms.
• Experience working in a nonprofit/corporate office setting is preferred.
• General knowledge of Human Resource responsibilities and functions.
• Knowledge of labor laws and regulations (federal, state, and local).
• Ability to communicate effectively and courteously with individuals at all levels within the organization.
• Ability to maintain confidentiality in all work performed.
• Ability to multi-task and prioritize with high attention to detail.
• Proficient in the use of Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent verbal and oral communication skills.
• Strong attention to detail, must take initiative and be initiative-taking.
• Must have a professional customer service attitude with the ability to work in a challenging environment.

Other Requirements:

• Current Texas Driver License
• Submit to a child abuse and criminal background check.
• Ability to lift 20 lbs.
• Must comply with all city, state & federal laws.

All interested parties should submit application, cover letter and resume to Cheryl Henderson at HRRM@cafb.org.

All applicants must complete a CAFB employment application and submit to Human Resources (HRRM@cafb.org), along with your cover letter and/or resume.

Child Advocates of Fort Bend is an equal opportunity employer.

CAFB adheres to a strict Zero Tolerance for Child Abuse Policy in our practices and operations.